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Shipping Information

SHIPPING:
Orders received Monday through Friday by 2:00 PM (EST) are shipped the same day on all in-stock merchandise. Weekend/Holiday orders are processed the next business day.

Ground Shipping Charges for the Continental US

 

Order Total     Shipping Charge

$0.00 - $99.99 = $9.99

$100 - $199.99 = $13.99

$200 - $299.99 = $16.99

$300 - $399.99 = $20.99

$400 - $599.99 = $24.99

$600 - $899.99 = $28.99

$900 - $1199.99 = $32.99

$1200 - $1599.99 = $35.99

Over $1600 = $39.99

 

Actual Freight Charges for AK, HI, PR and International Orders Apply


STANDARD DELIVERY:

Brock’s Performance uses UPS as their preferred carrier and USPS (United States Postal Service) for all PO Box, APO and FPO orders. For even faster delivery, we offer Next Business Day and Two Business Day Express Service (can be applied to orders placed before 2:00 PM EST Monday through Friday). For Express Delivery rates, call our customer service department at 937-912-0054.

For transit times from our Distribution Center in Dayton, Ohio click here for UPS Time in Transit


INTERNATIONAL ORDERING INFORMATION:

Brocks Performance uses UPS and USPS for International orders.


Place your order online, by phone, fax or email. Shipping rates are based on the total weight of the order and may be adjusted. All of our prices are in U.S. dollars and no other currencies will be accepted.


INTERNATIONAL PAYMENT TERMS:

Wire Transfer, PayPal or Certified US Check

 

Checks / Demand Drafts: Checks for international shipments will only be accepted if drawn on a United States Bank and payable in US dollars. Prepayments by check should be made by Certified Bank check. Orders paid by other types of checks will not be shipped for a minimum of 10 days upon receipt of check.

 

If you have any other questions regarding our policies or your order, please email us at customerservice@brocksperformance.com


SHIPPING GUIDELINES:

  1. Shipping charges include insurance but do not include any fees for customs, taxes or duties; these are the customer’s responsibility.
  2. If you wish to have your items shipped on your shipper account, there is a $25.00 International Handling Fee/Document preparation fee.

 

EXAMPLE SHIPPING CHARGES:

1 Complete exhaust system to Europe

Priority US Mail = $120 (5-12 Days)

UPS Worldwide Expedited $160 (2-5 Days)

 

U.S. & CANADA TERMS:
Payment can be made by Visa, MasterCard, American Express, Discover, C.O.D. Money Order or Certified Check, unless previous arrangements have been made. If you send an order in via fax or mail, you will have to add shipping charges to the payment. You can use our store checkout process in order to obtain the shipping charges. Just go through the order process until you get to the invoice page. DO NOT click "Confirm" on the final checkout page.


RETURNS:
All merchandise returned to Brock Davidson Enterprises, Inc. must have prior approval. Please contact a Customer Service Specialist at 937-912-0054 for return instructions and to receive an RMA number. Returns must be made Freight Prepaid. All returns must be accompanied by a copy of the original invoice, as well as a complete explanation of reason for return. A 15% restocking charge may be applied to all returned Merchandise. NO returns will be accepted after 30 days from invoice date. All returned merchandise must be suitable for resale and NOT USED.